Purchases with Modern Muse are processed using the secure services of Paypal.Please visit Paypal’s website for information regarding Paypal’s privacy policies.
All information provided to Modern Muse is regarded as strictly confidential and is managed in accordance with Australian law. While making purchases online you will be asked to provide certain personal information such as your name, address, phone number, email address and credit card number. This information is stored in secure information systems. Modern Muse will not sell, rent or disclose the information provided by you unless required to by law.
By signing up to our email list you consent to Modern Muse sending you advance notice of exclusive offers, new collections/products and other exciting news to the email address you provide. Your email address will be for the internal use of Modern Muse only. We will not sell or rent your email address to any third parties. To unsubscribe from the email list please contact us at firstname.lastname@example.org
We reserve the right to update our privacy and information security policy as necessary and any changes made will be posted to this section of our website.
The pick up option allows you to purchase online and pick up your pot/s from our Brisbane workshop at Gympie Road, Aspley, Queensland. You will be notified via email or SMS when you pot is ready for collection.
To use this option, add the products to your shopping cart and make sure you select the ‘Pick up’ option when checking out.
Once you’ve placed your order, you’ll receive an order confirmation email that includes directions to our workshop.
When collecting your order please make sure that you bring a valid photo ID and your order confirmation email.
Shipping within Australia is calculated using the size and weight of the pot/s to be shipped, you will be provided with a shipping cost upon entering your delivery address at the checkout. We use a trusted courier service to ensure your new purchase arrives safe and sound, a signature is required at point of delivery.
Each pot is made to order so please allow 21 days for delivery.
If you have not received your order after 28 business days please advise us so that we can track down its whereabouts.
As each pot is made to order we do not provide return or exchanges for change of mind.
If you are dissatisfied with your purchase please advise us in writing within 5 business days of receiving the pot/s you have purchased, including the order confirmation and the reasons why.
In the situation where the pot/s you receive is faulty or not what you ordered, you are entitled to a refund or exchange.
In the case of refunds, please allow 5 business days for the refund to be processed.
When sending returned items back to Modern Muse we suggest you use registered post. We do not take responsibility for the loss of items being returned. Should this occur it may result in your refund or exchange not being able to be processed.
Modern Muse accepts payment using the secure services of Paypal. All prices listed are in Australian dollars, and are inclusive of 10% GST.
You may checkout as a guest or registered user. When you place your order and payment details have been processed you will receive email confirmation and invoice of your order.
Warranties are not provided on any of our pots. Our pots are handmade and may have minor imperfections which are an unavoidable consequence of their handmade nature.
While we strives to keep our website accurate and up to date, it may contain errors, inaccuracies or may not be current at the time of viewing. Modern Muse is not liable for any damages whatsoever arising out of, or in any way related to the use of this website. We reserves the right to update the terms and conditions without notice.
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